Virgin Cell down: Web not working and folks unable to name amid technical issues | The Unbiased

Virgin’s web service seems to have stopped working, with folks unable to get on-line.

The corporate’s cellular knowledge service seems to have damaged for at the very least some customers, who’re unable to make calls or get on-line.

The problems began round lunchtime, in keeping with the web site Down Detector. They have been reported throughout the nation, it stated.

Whereas the Virgin Media Twitter account has been hit by an enormous variety of complaints, it has but to reply to the issues publicly.

It stated sorry to these customers who have been affected and complained in direct messages.

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“We’re working shortly to resolve a difficulty that’s affecting a few of our clients making calls, sending textual content messages and utilizing cellular knowledge. We apologise to our clients for the inconvenience brought on,” the posts learn.

The corporate was sending the apology submit to quite a few customers every minute, as a run of complaints flooded in.

It comes after the corporate was discovered to be worst within the nation for web outages. Researchers final month stated one in six Virgin households discovered themselves with out web for hours or days at a time.

If web outages final for lengthy sufficient, customers could now obtain refunds from their web corporations. At first of April, varied web suppliers signed as much as an Ofcom scheme that may enable customers to get automated funds for long-lasting issues.